Reference

How bdt44 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account and process your payments through bKash, Nagad, or Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteNo data sold to third partiesSecure account storage
bdt44 How bdt44 Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, so information moving between your device and our servers — including payment confirmations from bKash, Nagad, or Rocket — is not readable in plain text if intercepted. Account access is protected by OTP verification tied to your registered mobile number, which means a login attempt from an unrecognised device triggers a one-time code to your phone before access is granted. Our cookie policy distinguishes between essential cookies, which keep your session running, and analytics cookies, which you can decline.

Encryption in Transit

All data between your browser and our servers travels over an encrypted connection. Payment confirmations from bKash, Nagad, and Rocket are included in this protection layer.

OTP Account Access

Every login from a new device requires a one-time code sent to your registered number. This stops unauthorised access even if someone else knows your password.

Cookie Controls

Essential cookies run your session; analytics cookies are optional. You can adjust your cookie preferences without losing your account login or wallet settings.

Data Retention Limits

We do not keep your data longer than needed. Transaction logs follow applicable retention rules; session and behavioural data is cleared on a shorter schedule.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or remove your personal data, our support team handles those requests directly. You can reach us through live chat on the site, by email, or through the account help section after you log in. We aim to acknowledge your request and confirm next steps without unnecessary delay — keep your account phone number handy because we use it to verify your identity before making any changes to your data record.

Team online

Live Chat

Start a chat from any page on the site. Have your registered mobile number ready so we can confirm your identity before discussing account or data details.

Email Support

Send your data request or privacy query to our support email. Include your registered name and the phone number linked to your bKash, Nagad, or Rocket wallet.

Account Help Section

Log in, go to the account help section, and submit a data request from there. This route is faster because your identity is already verified by your session.

Your Questions on Privacy and Data Access

Below are the questions we hear most often about how we handle your data, what rights you hold, and how to act on them. If your question is not covered here, contact us through live chat or the account help section.

We collect your name, email address, registered mobile number, and the payment method you use — bKash, Nagad, or Rocket. Device and session data is also logged for account security purposes.

No. Your PIN is entered inside your own wallet app and never passes through our platform. We only receive a transaction reference to confirm the deposit or withdrawal was completed.

Yes. Contact us via live chat or email with your registered name and mobile number. We will verify your identity and then provide the data we hold on your account in a readable format.

Send a deletion request through the account help section or by email. We will remove data that is no longer required, subject to any retention period applicable under local rules in eligible regions.

We share data only with payment processors — such as the rails that handle bKash, Nagad, and Rocket transactions — and only to the extent needed to complete your payment. We do not sell data to marketers.

Essential cookies keep your session active and remember your wallet preference. Analytics cookies are optional and can be declined in your cookie settings without affecting your account login.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.